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Agreement to Terms
By using the Biohazard Remediation Network website, you agree to these terms. This site provides educational information about biohazard remediation topics and a way to request guidance or connections. It does not guarantee that a particular local contractor will be available, certified in every listed credential, or able to meet any stated response goal.
Nature of the Service
Content on this site is informational. Field remediation, when arranged, is performed by independently licensed providers whose credentials, insurance, pricing, and documentation practices you should verify directly. Any written scope, insurance billing arrangement, or clearance testing commitment is between you and that provider (or as otherwise stated in a separate agreement).
Insurance & Payment
Insurance coverage for biohazard cleanup depends on your policy and the facts of the loss. We do not promise that “all major insurance is accepted” or that claims will be approved. Payment terms for any on-site work are set by the provider performing the work and should be confirmed in writing before work begins.
Your Responsibilities
When you contact us or a local provider, provide accurate information about the incident and known hazards. If work is scheduled at a property, the property party is responsible for reasonable access, securing pets, and following safety instructions from the crew on site.
No Guaranteed Response or Arrival Time
Any response-time language on this site (including typical callback goals) is a goal, not a guarantee. Availability varies by location, time of day, and provider capacity. Call local emergency services for immediate life-safety emergencies.
Liability
To the fullest extent permitted by law, Biohazard Remediation Network is not liable for the acts or omissions of independent local contractors, for insurance coverage decisions made by carriers, or for damages arising from reliance on general educational content without professional assessment of your specific situation.
Dispute Resolution
Disputes arising from use of this website shall first be addressed through informal negotiation. If unresolved, disputes may be submitted to mediation before a mutually agreed-upon mediator. Site-use disputes are governed by applicable U.S. law where Biohazard Remediation Network operates its online services; contracts with local contractors may specify different venues.
Contact
For questions about these terms, contact us at info@biohazardnetwork.com or call 1-877-BIO-CLEAN.
Have Questions About These Terms?
Contact us for clarification on any terms, or use the phone intake option for educational guidance on biohazard remediation topics.